Privacy Policy

1. Information we collect

We may collect information you choose to provide, including:

• Your name, email address, phone number, preferred contact method, and company or property name.
• A service address, city, property type, requested service, timeline, access notes, project description, and photos or attachments you send.
• Messages, call details, estimates, approvals, service records, and other information needed to communicate about requested or completed work.
• For employment inquiries, your availability, experience, qualifications, and any application materials you provide.

When you submit the website quote form, the information is sent to the business systems we use to receive, organize, and follow up on service requests. Those systems may include a customer relationship management or scheduling provider acting on our behalf.

2. How we use information

We may use personal information to:

• Respond to questions and quote requests.
• Evaluate location, scheduling, access, equipment, staffing, and project fit.
• Prepare estimates, coordinate work, provide service updates, and maintain business records.
• Respond to employment inquiries and evaluate potential applicants.
• Protect the website, our customers, our team, and our legal rights.
• Comply with legal, tax, insurance, safety, or recordkeeping obligations.

3. When information may be shared

We do not sell personal information. We may share information with service providers that help us operate communications, hosting, scheduling, accounting, storage, or other business systems; with subcontractors or suppliers involved in an approved project; when required by law; or when reasonably necessary to protect people, property, or legal rights.

Information linked to an estimate or service relationship may also be retained as part of normal business, warranty, insurance, tax, dispute, and safety records.

4. Cookies, logs, and analytics

This website may use essential cookies, server logs, and analytics to operate the site, understand page usage, prevent abuse, and diagnose errors. These systems may process IP address, browser type, device type, referring page, viewed pages, and approximate location derived from network information.

Third-party destinations such as Google Maps or an email provider apply their own privacy terms when you open those services.

5. Retention and security

We keep information only as long as reasonably needed for the purposes in this policy, normal business records, or legal obligations. No website, email, or storage system can be guaranteed completely secure, but we use reasonable administrative and technical measures appropriate to the information and service.

6. Your choices

You may ask to review, correct, or delete personal information that Brand S controls, subject to legal and legitimate business recordkeeping needs. You can also ask us to stop non-essential marketing communication. Contact us using the information below and describe your request clearly.

7. Children’s privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children through the site.

8. Changes to this policy

We may update this policy as the website, tools, or legal requirements change. The effective date at the top shows when this version took effect.

9. Contact Brand S